| It has always been my philosophy to offer real support and help to people. This comes from my personal experience with so many different aspects of service provided in my everyday life. |
| I know enough about how my vehicle works to be dangerous, and generally leave the big work items to a mechanic. It has happened to many, many times, knowing the extent of the work required, and the time it would take to do it myself, that I feel, at the end of the day, that I may have been ripped off. |
| My hope is to provide support and help to my customers where they feel like they have received the service they need at a price that makes sense |
| I refuse to take money for work I haven't done, often I find that computer services are charged by the hour, and that hour of service will generally include a lot of standing around and waiting for the computer to finish a job of some sort. |